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All Cross Stitch- FAQ
How Much is the Postal Charge?
How Can I Get In Contact With All Cross Stitch?
Who are ‘All Cross Stitch?
Will my Details be kept Confidential?
What Is Your Returns Policy?
What are your Delivery Times?
How Much is the Postal Charge?
Postage and packing is just £1.49 on all UK delivered orders. As you checkout the postage fee will be clearly displayed. Orders over £20 will be delivered FREE to any UK address.
Nearly all Cross Stitch orders are delivered within 1 or 2 days. We use Royal Mail or Interlink Express.
Postage and Packaging is just £3.50 for any international order. And if your order value is over £30 your order will be delivered free.
How Can I Get in Contact with All Cross Stitch .co.uk
Please click
the 'Contact Us' button at the top of
every page.
If you prefer to use Snail Mail, please
write to the following address:
All Cross Stitch (sole trader)
The Stables
Stables Lane
Boston Spa
LS23 6BX
3. Who are 'All Cross Stitch’?
We are a dedicated family run business. Specialising in Cross Stitch Kits and accessories. We are able to concentrate all our attention on offering top quality Cross Stitch Kits, a user friendly site, and excellent customer service. We try and test every Cross Stitch supplier to make sure they are of an excellent standard.
We really care about our customers and are able to spend a lot of time and attention with each visitor to our site. All enquiries will be answered within 1 working day or less and full refunds are given if required (see our guarantee)
We are constantly trying to improve our site and the products available so we are ready to listen to all ideas! Good ideas will be rewarded - please contact us via the helpdesk.
4. Will my Details be kept Confidential?
All details are kept strictly confidential. We do not sell or rent any details to any other party.
When your order is processed, World Pay will have access to your credit card details which are processed on a secure site. WorldPay is used by some of the countries leading companies. They have their own strict confidentiality agreements. World Pay is the only company that will have access to your credit card details - we do not even have access to this information!
5. What is your Returns Policy?
You have the right to change your mind, and cancel any order
within seven days of receipt of your goods,
please just return the goods to us at
the address below. You will receive a
full refund for the goods, postage will
not be refunded unless the goods are damaged.
If you receive any item from us that is
damaged or faulty, please let us know
so we can arrange for its return to us
and a replacement to be sent out.
Please send any returns to: All Cross Stitch, The Stables, Stables Lane, Boston Spa, LS23 6BX
6. What are your Delivery Times?
We dispatch all
Cross Stitch kits and accessories within
24hrs of ordering (Mon- Fri) Orders under
£20 are generally sent by first
class post - orders over that value or
sent on a next working day delivery.
IMPORTANT - Please ensure the address
you provide is 100% correct, full and
complete with postcode. You will be sent
an email after ordering that confirms
your order details. Make sure they are
correct. We are not responsible for orders
lost in transit if the postcode or other
parts of your address are wrong
Please send any returns
to: All Cross Stitch, The Stables, Stables
Lane, Boston Spa, LS23 6BX
7. How Do I Pay?
We use the leading
payment provider WorldPay to process all
our credit and debit card transactions
in GBP - £. We acept the following
cards
.
Search for Cross Stitch Designs
Search for cross stitch designs by entering keywords in the cross stitch search
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Fast & Reliable Delivery
Free delivery on all cross stitch orders over £20 or £1.49 on any other
order within the UK
Free international delivery on orders over £30 or just £3.50 on all
other orders
Guaranteed
We are so confident that you will not find the same products cheaper, if you
do we will refund the
Once you have finished looking check these links out.
Amazing collection of cross stitch designs. Lowest Price Guaranteed!
All you cross stitch lovers, here is great news for you. Now you can find unique
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stitch kits all at our cross stitch store online. We offer you a huge selection
of cross stitch patterns. By huge selection we mean 950+ UK Cross Stitch Patterns.
Isn?t that really great!
Our various categories of cross stitch catalog consists of cat cross stitch patterns,
Christmas cross stitch patterns, sports cross stitch, wedding cross stitch and much
more. Our cross stitch kits make perfect gifts for those who like to do cross stitch.
Cross stitch patterns look great on furniture covers, wall hangings, baby bed sheets,
table mats and much more. When you make cross stitch patterns, it is deeply satisfying
and also gives immense happiness and compliments too.
Place your order - All Cross Stitch items are in Stock.
We are UK?s leading online cross stitch store! You can place order for your cross
stitch kit at our site, and we will make sure it is delivered safely at your door
step. Placing an order is absolutely simple. Browse through our cross stitch catalog;
select the cross stitch patterns you need to order and press the ?Order Selected
Products? button. We offer FREE cross stitch product delivery on all UK orders over
£20. LOWEST PRICE GUARANTEED too.
Before you order any cross stitch design, you can read the complete details of its
size, price, contents of the cross stitch kit and a brief description that tells
you more about the design.
We provide complete cross stitch kits consisting of needle, full instructions, fine
quality threads and fabrics. The patterns are truly lovely. Whether you need a pattern
that is related to children, cartoons, animals, nature or any other theme, we have
cross stitch designs to suit all occasions. If you are new to cross stitch, our
Starters Kit is just the right choice for you.
If you have any questions regarding your current order or any other query, please
contact us at: support@allcrossstitch.co.uk.
